CommonLit - Issues with CommonLit on computers using iBoss – Incident details

All systems operational

Issues with CommonLit on computers using iBoss

Resolved
Major outage
Started about 2 months agoLasted 4 days
Updates
  • Resolved
    Resolved

    After investigation of this incident, it was determined that configurations in iBoss are causing this problem. Tech teams should reach out to iBoss for support in resolving this issue.

  • Identified
    Identified

    Some users whose computers or browsers use iBoss are experiencing suddenly closing tabs. To remedy this issue, your site administrator may need to make configuration changes to iBoss for your school. We recommend contacting iBoss directly for support.

  • Investigating
    Investigating

    CommonLit is currently closing on Chromebooks. We are currently investigating this incident. Reach out to help@commonlit.org if you need assistance printing PDFs of lessons.