CommonLit - Issues with library search – Incident details

All systems operational

Issues with library search

Resolved
Degraded performance
Started almost 4 years agoLasted about 1 hour

Affected

commonlit.org

Operational from 12:34 PM to 12:34 PM, Degraded performance from 12:34 PM to 1:34 PM

Updates
  • Resolved
    UTC
    Resolved

    Library search is available. Our team will continue to monitor the status to confirm search remains fully available.

  • Monitoring
    UTC
    Monitoring

    We have provisioned new search servers and search is now available. We apologize for the disruption. Our team will continue to monitor the status to confirm search remains fully available.

  • Identified
    UTC
    Identified

    Our team is applying updates to our search infrastructure to restore service. We will provide an update as soon as search is available.

  • Investigating
    UTC
    Investigating

    We are currently experiencing issues with search in the library. Our engineers are working to restore service. Existing lessons and assessments are still available for students. We will provide updates as we have more information.