commonlit.org - Operational
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Rostering and Indentity Providers
Zendesk identified the source of the live chat errors and restored access to Chat. Educators should now be able to access chat without error, but can email help@commonlit.org if chat does not appear available.
We’re beginning to see improvement in educators’ ability to access live Chat. We’ll continue to monitor the situation and provide updates.
Our support chat for educators is currently unavailable as Zendesk is having an outage. Please email help@commonlit.org if you have an urgent technical support need until the chat is available again. We will continue to monitor Zendesk's outage as they update us on the situation. Zendesk's updates: https://support.zendesk.com/hc/en-us/articles/360055647813-Service-Incident-September-21st-2020
The scheduled maintenance has been completed.
Verification is currently underway for the maintenance items.
Scheduled maintenance is still in progress. We will provide updates as necessary.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Maintenance will begin as scheduled in 60 minutes.
We will be doing important maintenance on the CommonLit web application to support start of school year activities. The commonlit.org web application will be offline at 2pm EST on Saturday, September 12th for several hours. We will provide updates as the situation progresses.
No notices reported this month
Our maintenance has been completed. Thanks for your patience!
Our maintenance window requires more time to finish. We anticipate being offline until 12:00am EST.
On Saturday, July 25th at 6pm EST we will be performing some upgrades to our infrastructure. The application will be unavailable during the maintenance, which we expect to require under two hours in total.
Our team has finished our holiday maintenance on our database and we've restored service. Thank you for your patience.
The first phase of our maintenance is complete and was successful. We're continuing with the next phase. We expect the site to be unavailable overnight.
Beginning 6pm EST on July 3rd we will be doing some important maintenance on our infrastructure to support the coming school year. The application will be unavailable for several hours stretching into July 4th. We will post updates throughout the process as we go. The application will be unavailable for most of the day on July 4th before we restore service.
Jul 2020 to Sep 2020
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